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Name:
Email:
Access Number:
bright.net username:
What operating system do you use?
Windows 3.1
Windows 95
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Windows Me
Windows 2000
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Mac OS 7-9
Mac OS X
Other
What type of connection do you have?
Dial-up
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What was the nature of your problem?
Connection Problems
E-mail Problems
Trouble Viewing Web pages
Can't FTP Files
Can't Chat
Other
Have you ever called Technical Support?
Yes (about this issue)
Yes (not about this issue)
No
Problem description and any personal comments: